adibet FAQ – Your Questions, Answered

adibet requires Know Your Customer (KYC) verification to comply with PAGCOR regulations and Philippine anti-money laundering laws. You'll need to submit a valid government-issued photo ID — accepted documents include a Philippine passport, SSS ID, UMID, PhilHealth ID, driver's license, or PRC ID. You may also be asked to submit a selfie holding your ID and proof of address (such as a utility bill or bank statement dated within the last three months). KYC verification is typically completed within 24–48 hours.

No. adibet strictly enforces a one-account-per-player policy. Creating multiple accounts — whether using the same or different personal details — is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended and balances forfeited. If you've forgotten your login credentials, use the password reset function on the adibet Login page or contact our support team.

Go to the adibet Login page and click "Forgot Password." Enter your registered email address or mobile number, and we'll send you a password reset link or OTP. Follow the instructions to set a new password. For security, choose a strong password that you don't use on other platforms. If you're still having trouble, our 24/7 live chat support team can assist you.

adibet supports a wide range of payment methods popular with Filipino players, including:

• E-wallets: GCash, PayMaya (Maya)
• Online Banking: BPI, BDO, Metrobank, UnionBank
• Over-the-Counter: 7-Eleven, Cebuana Lhuillier, M Lhuillier
• Cryptocurrency: Selected digital currencies (subject to availability)

All transactions are processed in Philippine Peso (₱ PHP). Minimum deposit amounts vary by payment method — check the Cashier section of your adibet account for current limits.

Most deposits via GCash and PayMaya are credited to your adibet account instantly or within a few minutes. Online bank transfers (BPI, BDO, Metrobank) may take up to 30 minutes during business hours. Over-the-counter deposits are typically processed within 1–2 hours after payment confirmation. If your deposit hasn't reflected after the expected timeframe, contact our support team with your transaction reference number.

Yes, minimum deposit amounts apply and vary by payment method. As a general guide, GCash and PayMaya deposits start from ₱100, while bank transfers typically have a minimum of ₱200. The exact minimums are displayed in the Cashier section of your adibet account at the time of deposit. adibet does not charge deposit fees, though your payment provider may apply their own transaction charges.

To withdraw from adibet, log in to your account and navigate to the Cashier section, then select Withdraw. Choose your preferred withdrawal method (GCash, PayMaya, or bank transfer to BPI, BDO, or Metrobank), enter the amount, and confirm. Your account must be fully KYC-verified before withdrawals are processed. Withdrawals are sent to the same payment method used for your most recent deposit where possible.

adibet processes withdrawal requests within 24 hours on business days. GCash and PayMaya withdrawals are typically the fastest, often arriving within a few hours of approval. Bank transfers to BPI, BDO, or Metrobank may take 1–3 business days depending on your bank's processing times. Withdrawals submitted on weekends or Philippine public holidays are processed on the next business day.

Yes. The minimum withdrawal on adibet is generally ₱200, though this may vary by payment method. Maximum withdrawal limits per transaction and per day also apply and are displayed in the Cashier section of your account. Players with higher VIP tiers may enjoy elevated withdrawal limits. If you need to withdraw a large amount, contact our support team in advance to ensure smooth processing.

Common reasons for a delayed withdrawal include: incomplete KYC verification, active bonus wagering requirements that haven't been met yet, a mismatch between your adibet account name and your payment account name, or a withdrawal request flagged for routine security review. If your withdrawal has been pending for more than 48 hours, please contact our 24/7 live chat support with your transaction ID for assistance.

adibet offers a wide and growing library of games for Filipino players. You can enjoy:

• Slot Games: Hundreds of video slots including popular titles like Fortune Gems 2
• Bingo: Classic and themed bingo rooms with real-time gameplay
• Tennis Betting: Live and pre-match tennis markets from ATP, WTA, and more
• Live Casino: Real-time table games including baccarat, roulette, blackjack, and poker with live dealers
• Sports Betting: PBA, NBA, UFC, boxing, football, and more

New games and features are added regularly, so there's always something fresh to explore on adibet.

Yes! adibet is fully optimized for mobile play. The platform works smoothly on Android and iOS devices through your mobile browser — no app download required. Simply visit adibet.app on your phone's browser, log in, and play. The mobile interface is designed to be fast and responsive, so you get the same full gaming experience whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines.

All games on adibet use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our slot games and table games are sourced from reputable game providers whose RNG systems are independently audited. Live casino games are streamed in real time from professional studios with physical cards and wheels, providing full transparency. adibet operates under PAGCOR's regulatory framework, which includes standards for game fairness.

Fortune Gems 2 is one of the most popular slot games on adibet among Filipino players. It features a classic gem-themed reel layout with vibrant symbols, multipliers, and free spin features. To play, simply log in to your adibet account, navigate to the Fortune Gems 2 game page, set your bet amount, and spin the reels. The game is available on both desktop and mobile. Check the in-game paytable for full details on winning combinations and bonus features.

adibet regularly offers welcome bonuses for new Filipino players, which may include a deposit match bonus, free spins on selected slot games, or a combination of both. The exact welcome offer available to you will be displayed during registration or on your first deposit screen. Bonus terms — including minimum deposit, wagering requirements, eligible games, and expiry — are clearly stated for each promotion. Always read the bonus terms before opting in.

Wagering requirements (also called playthrough requirements) specify how many times you need to wager your bonus amount before the bonus funds can be converted to withdrawable cash. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before you can withdraw winnings derived from that bonus. Different games may contribute differently toward wagering — slots typically contribute 100%, while table games may contribute less. Full details are in each promotion's terms.

No — bonus funds cannot be withdrawn directly. They must first be converted to real money by meeting the wagering requirements attached to the bonus. Once the wagering requirement is fulfilled, the resulting real-money balance is fully withdrawable. If you wish to withdraw before completing the wagering requirement, the bonus and any winnings generated from it will be forfeited, but your original deposit (minus any losses) may still be withdrawable depending on the bonus terms.

adibet provides a full suite of responsible gaming tools accessible from your account settings, including:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit
• Loss Limits: Cap your net losses over a defined period
• Session Time Limits: Set a maximum play duration per session
• Reality Checks: On-screen reminders at regular intervals showing your session activity
• Cooling-Off Period: Take a short break of 24 hours up to 6 weeks
• Self-Exclusion: Block access to your account for 6 months, 1 year, 5 years, or indefinitely

For full details, visit our Responsible Gaming page.

To request self-exclusion, log in to your adibet account, go to Account Settings, and select Responsible Gaming. Choose the Self-Exclusion option and select your preferred exclusion period. Self-exclusion takes effect immediately and cannot be reversed during the chosen period. You will also be removed from all adibet marketing communications. If you need assistance activating self-exclusion, our 24/7 live chat support team can process it for you right away.

The minimum age to register and play on adibet is 21 years old, in accordance with Philippine law and PAGCOR regulations governing online gambling. Age verification is conducted during the KYC process. Any account found to belong to a player under 21 will be immediately closed and any balance forfeited. adibet takes its age restriction policy very seriously and does not market to minors in any way.

If you or someone you know is struggling with problem gambling, help is available:

• adibet Support Team: Available 24/7 via live chat — confidential and free
• PAGCOR Responsible Gaming Program: The Philippine Amusement and Gaming Corporation maintains resources and a national self-exclusion registry for problem gamblers
• NCMH Crisis Hotline: 1553 (toll-free, 24/7) — National Center for Mental Health
• Gamblers Anonymous Philippines: Fellowship meetings available in Metro Manila, Cebu, and Davao

Visit our Responsible Gaming page for more information and self-assessment tools.