adibet Privacy Policy

01 Introduction

adibet ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who uses the adibet platform at adibet.app. This Privacy Policy describes how adibet collects, uses, stores, shares, and protects your personal information when you access or use our website, mobile platform, games, and related services.

This Privacy Policy applies to all users of the adibet platform, including registered players, visitors who browse without registering, and individuals who contact our support team. It should be read together with our Terms & Conditions, which govern your overall use of the adibet platform.

By registering for an adibet account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the adibet platform.

02 Personal Data We Collect

adibet collects the following categories of personal data from players and platform users:

03 How We Collect Your Data

adibet collects personal data through the following means:

• Direct Collection: Information you provide when registering for an adibet account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the adibet platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud and risk data from payment processors (GCash, PayMaya, BPI, BDO, Metrobank); and publicly available information used for compliance screening.
• Regulatory Sources: Information received from PAGCOR or other regulatory authorities in connection with our compliance obligations, including self-exclusion registry data.

04 How We Use Your Personal Data

adibet uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your adibet account, including verifying your identity and age (21+ requirement) during registration and KYC processes.
• Service Delivery: To provide you with access to adibet's games, sportsbook, live casino, and all other platform features.
• Financial Transactions: To process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• Regulatory Compliance: To fulfill our obligations under Philippine law and PAGCOR regulations, including anti-money laundering (AML) checks, know-your-customer (KYC) requirements, and responsible gaming obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the adibet platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion, deposit limits, and other responsible gaming tools.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyze usage patterns and improve the performance, features, and user experience of the adibet platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where we have a legitimate interest to do so. You may opt out at any time.

05 Legal Basis for Processing

adibet processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to provide the adibet gaming platform and related services as described in our Terms & Conditions.
• Legal Obligation:Processing required to comply with applicable Philippine laws, PAGCOR regulations, and anti-money laundering obligations.
• Legitimate Interests: Processing necessary for adibet's legitimate business interests, including fraud prevention, platform security, and service improvement — provided these interests are not overridden by your privacy rights.
• Consent: Where you have given explicit consent for a specific processing activity, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing & Disclosure

adibet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating the adibet platform, including KYC verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on adibet's instructions and to maintain appropriate security standards.
• Regulatory Authorities: PAGCOR and other Philippine government agencies where disclosure is required by law, court order, or regulatory directive — including for AML reporting and responsible gaming compliance.
• Fraud Prevention: Industry fraud prevention databases and financial intelligence units where we are legally required or permitted to share data to prevent financial crime.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of adibet's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
• With Your Consent: Any other sharing that you have explicitly authorized.

07 Cookies & Tracking Technologies

adibet uses cookies and similar tracking technologies to enhance your experience on the platform. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including maintaining your login session and remembering your preferences. These cannot be disabled without affecting platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the adibet platform, helping us identify areas for improvement.
• Functional Cookies: Used to remember your settings and preferences (such as language and display options) to provide a more personalized experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the adibet platform. For more information on managing cookies, refer to your browser's help documentation.

08 Data Retention

adibet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account relationship with us and for a period thereafter as required by applicable law and regulation.

• Active Accounts: Personal data is retained for the full duration of your adibet account.
• Closed Accounts: Following account closure, adibet retains identity, financial, and transaction data for a minimum of five (5) years in compliance with Philippine AML regulations and PAGCOR requirements.
• Support Communications: Customer support records are retained for three (3) years from the date of the last interaction.
• Marketing Data: Where you have consented to marketing communications, your contact details are retained until you withdraw consent or request deletion.

When personal data is no longer required, adibet securely deletes or anonymizes it in accordance with our internal data retention procedures.

09 Data Security

adibet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and the adibet platform is encrypted using 256-bit SSL/TLS protocols. Sensitive data stored in our systems is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized adibet personnel on a strict need-to-know basis. All staff with data access undergo regular security training.
• Two-Factor Authentication: adibet supports two-factor authentication (2FA) for player accounts to provide an additional layer of login security.
• Regular Security Audits: Our platform undergoes regular penetration testing and security audits by independent third-party security firms.
• Incident Response: adibet maintains a data breach response plan. In the event of a breach affecting your personal data, we will notify you and the relevant Philippine authorities in accordance with applicable law.

10 Your Privacy Rights

As a player on the adibet platform, you have the following rights with respect to your personal data under applicable Philippine data protection law:

• Right to Access: You may request a copy of the personal data adibet holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11 Children's Privacy

The adibet platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing casino-style gambling. adibet does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, forfeit any balances in accordance with our Terms & Conditions, and delete the personal data from our systems. If you believe a minor has registered on the adibet platform, please contact us immediately at [email protected].

12 Third-Party Links

The adibet platform may contain links to third-party websites or services for informational purposes. adibet is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

This Privacy Policy applies solely to data collected by the adibet platform at adibet.app and does not cover data collected by third-party payment providers (such as GCash or PayMaya) when you interact directly with their platforms. Please refer to those providers' own privacy policies for information on how they handle your data.

13 International Data Transfers

adibet primarily stores and processes personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud infrastructure or third-party service providers with operations in other jurisdictions.

Where such transfers occur, adibet ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine data protection law. These safeguards may include contractual data protection clauses, adequacy decisions, or other legally recognized transfer mechanisms.

14 Updates to This Privacy Policy

adibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how adibet protects your personal data. Your continued use of the adibet platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

The current version of this Privacy Policy is always available at adibet.app/privacy-policy.

15 Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way adibet handles your personal data, please contact our Data Privacy Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the chat widget on adibet.app
• Office: Quezon City, Metro Manila, Philippines
• Response Time: Privacy requests are handled within 30 days. Support inquiries via live chat average under 2 minutes.

For responsible gaming concerns or self-exclusion requests, please visit our Responsible Gaming page.